Visual identification of a Basic Health Unit in the Federal District

Abstract

Objective: To report the experience of applying the Maguerez Arch to improve the ambience and accessibility, based on visual identification of a Basic Health Unit in the Federal District. Method: This is an experience report with a descriptive approach, using the Problem-Based Methodology, supported by applying the steps of the Maguerez Arch, carried out from March to July 2023, at a Basic Health Unit in the Federal District. Results: During the methodological process of the Maguerez Arch, weaknesses in the unit's ambience were identified, with particular emphasis on visual identification and signage, which were inadequate or absent. Therefore, a proposal was made and implemented through external facade, banners, boards, and stickers containing information such as the unit's name on the external facade, internal signage of environments and flows, as well as a banner and signboard with basic information including address, operating hours, services offered, work schedule, and community updates. Conclusions: Although the intervention did not solve all the ambience issues of the unit, as it was an alternative approach, it was an enriching experience. The use of the problem-based methodology allowed for a broader perspective on healthcare beyond the training core.